Privacy Policy — How jon777 Protects Your Data

This Privacy Policy ("Policy") describes how jon777 ("we", "us", "our") collects, uses, stores, shares, and protects personal data relating to individuals ("you", "your") who access or use the jon777 online betting and casino platform, including our website at jon777.bet and any related services (collectively, the "Platform").

We are committed to handling your personal data responsibly, transparently, and in compliance with applicable data protection principles. By registering an account or continuing to use the Platform after this Policy has been made available to you, you acknowledge that you have read and understood how your personal data will be processed.

This Policy should be read alongside our Terms & Conditions, which govern the overall relationship between you and jon777. If you have questions about how your data is handled, please contact us at [email protected].

We collect personal data in several ways — directly from you when you register or interact with our Platform, automatically when you browse our website, and from third parties such as payment processors and identity verification providers. The categories of data we may collect include:

• Identity data: Full name, date of birth, nationality, and copies of government-issued identification documents (e.g., National ID card, passport) provided during account verification.
• Contact data: Email address, mobile phone number, and residential address in Bangladesh (e.g., Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh).
• Account data: Username, encrypted password, account preferences, betting history, game history, bonus redemption records, and responsible gaming settings.
• Financial data: Mobile wallet identifiers (bKash, Nagad, Rocket, Upay), bank account details (Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank), deposit and withdrawal transaction records, and amounts denominated in Bangladeshi Taka (BDT).
• Technical data: IP address, browser type and version, device type and operating system, screen resolution, time zone (Bangladesh Standard Time, UTC+6), referring URL, and session duration.
• Usage data: Pages visited, games played, bet amounts, search queries, click patterns, and feature interactions on the Platform.
• Communications data: Records of your correspondence with our support team, including chat transcripts, emails, and any feedback or complaint submissions.
• Cookie data: Information collected via cookies, web beacons, and similar tracking technologies as described in Section 8 of this Policy.

We do not knowingly collect sensitive personal data beyond what is strictly required for identity verification and anti-money laundering (AML) compliance. We do not collect biometric data, health records, or political opinions.

jon777 processes your personal data only for legitimate, specified purposes. The primary purposes for which we use your data are:

• Account management: Creating and maintaining your player account, verifying your identity, and authenticating your login sessions.
• Service delivery: Processing deposits and withdrawals via bKash, Nagad, Rocket, and other supported payment channels; crediting winnings; and administering bonuses and promotions.
• Legal and regulatory compliance: Fulfilling our obligations under applicable AML regulations, including verifying the source of funds, conducting Know Your Customer (KYC) checks, and reporting suspicious transactions to relevant authorities where required.
• Responsible gaming: Monitoring gameplay patterns to identify signs of problem gambling, enforcing deposit limits and self-exclusion requests, and ensuring that players aged under 21 cannot access real-money features.
• Platform improvement: Analysing aggregated usage data to improve the user experience, fix technical issues, and develop new features on the Platform.
• Customer support: Responding to your enquiries, resolving disputes, and following up on feedback or complaints.
• Marketing communications: Sending you promotional offers, seasonal campaigns (e.g., Eid, BPL, Pohela Boishakh promotions), and platform updates — but only where you have provided your consent or where we have a legitimate interest that does not override your rights. You may opt out at any time.
• Security and fraud prevention: Detecting, investigating, and preventing fraudulent activity, account takeover attempts, bot usage, and other security threats.

We will not use your personal data for any purpose that is incompatible with those listed above without first informing you and, where required, obtaining your consent.

Every instance of personal data processing by jon777 is grounded in at least one of the following lawful bases:

• Contractual necessity: Processing required to perform our contractual obligations to you under the Terms & Conditions — for example, processing a withdrawal to your bKash wallet.
• Legal obligation: Processing required to comply with applicable law — for example, retaining transaction records for AML audit purposes.
• Legitimate interests: Processing carried out in pursuit of our genuine business interests, provided those interests are not overridden by your data protection rights — for example, using technical logs to identify and block fraudulent login attempts.
• Consent: Processing based on your freely given, specific, informed, and unambiguous consent — for example, sending you personalised marketing emails. You may withdraw your consent at any time without affecting the lawfulness of processing carried out before withdrawal.

jon777 does not sell your personal data. We may, however, share it with carefully selected third parties in the following circumstances:

• Payment processors: To facilitate deposits and withdrawals, we share necessary transaction data with payment service providers including bKash, Nagad, Rocket, Upay, Visa, and Mastercard. These providers process data under their own privacy policies and applicable financial regulations.
• Identity verification providers: To complete KYC checks, we may share identity document images and personal details with accredited third-party verification services.
• Game studios and technology providers: Game providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may receive anonymised session and gameplay data necessary for game delivery and fairness auditing. They do not receive your full identity profile.
• Analytics and security providers: We use third-party services for platform analytics, fraud detection, and infrastructure security. These providers act as data processors on our behalf and are contractually bound to process data only on our instructions.
• Legal and regulatory authorities: We will disclose personal data to law enforcement agencies, financial intelligence units, or courts when required by a valid legal order or when we have a good-faith belief that disclosure is necessary to prevent imminent harm, fraud, or criminal activity.
• Business transfers: In the event of a merger, acquisition, or sale of all or part of jon777's business, your personal data may be transferred to the acquiring entity as part of the transaction. We will notify you of any such transfer and the privacy practices of the new entity.

All third-party data processors engaged by jon777 are required to maintain appropriate security standards and to use your data only for the specific purposes for which it was shared.

We retain your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. Our standard retention schedules are:

• Account and identity data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in compliance with AML record-keeping requirements.
• Transaction and financial data: Retained for a minimum of five (5) years from the date of the transaction, as required by financial regulations.
• Support and communications data: Retained for three (3) years from the date of the last interaction, or longer if related to an unresolved dispute.
• Technical and usage data: Retained in identifiable form for up to twelve (12) months, after which it may be anonymised and retained in aggregate form for statistical purposes.
• Marketing consent records: Retained for as long as you hold an active account or until you withdraw consent, whichever comes first.

When retention periods expire, personal data is securely deleted or irreversibly anonymised. We review our retention schedules at least annually to ensure they remain proportionate and legally compliant.

As a data subject, you hold meaningful rights over your personal data. jon777 is committed to honouring these rights promptly and without undue restriction:

To exercise any of the rights above, please contact our support team at [email protected] with the subject line "Data Rights Request". We will verify your identity before processing your request and will respond within 30 calendar days. In complex cases we may extend this period by a further 30 days, in which case we will inform you of the extension and the reasons for it.

jon777 uses cookies and similar tracking technologies to operate the Platform, understand how users interact with it, and deliver a more personalised experience. The types of cookies we use are:

• Strictly necessary cookies: Required for the Platform to function — for example, maintaining your login session, remembering your language preference, and keeping items in your bet slip. These cannot be disabled without impairing Platform functionality.
• Performance and analytics cookies: Used to collect aggregated information about how users navigate the site, which pages receive the most visits, and where errors occur. This data helps us improve the Platform. No individual is identified through these cookies.
• Functional cookies: Allow the Platform to remember choices you have made (such as preferred payment method or responsible gaming limit settings) to provide a more convenient experience.
• Marketing cookies: Used to deliver promotional content relevant to your interests, including seasonal campaigns around BPL, Eid, and Pohela Boishakh. These are only placed with your prior consent.

You may manage your cookie preferences through your browser settings at any time. Disabling strictly necessary cookies may prevent certain features of the Platform from working correctly. Disabling marketing cookies will not affect your ability to use the Platform, but you may receive less relevant promotional communications.

jon777 takes the security of your personal data seriously. We implement a layered approach to data security that includes:

• TLS 1.3 encryption for all data transmitted between your device and our servers.
• AES-256 encryption for personal data stored in our databases.
• Multi-factor authentication options for player accounts.
• Role-based access controls ensuring that staff can only access personal data required for their specific job function.
• Regular penetration testing and vulnerability assessments by independent security specialists.
• 24/7 automated intrusion detection and alerting systems.
• Secure, access-controlled data centres with physical security measures.

Despite these measures, no online platform can guarantee absolute security. In the event of a data breach that is likely to result in a high risk to your rights and freedoms, we will notify you as soon as reasonably practicable and take all necessary steps to contain and remediate the breach.

The jon777 Platform is strictly intended for adults aged 21 years and over. We do not knowingly collect personal data from individuals under the age of 21. 21+

If we become aware that we have inadvertently collected personal data from a person under 21, we will delete that data immediately and close the associated account. If you believe a minor has registered on our Platform, please notify us at [email protected] immediately.

jon777 primarily stores and processes personal data within secure data centre facilities. In some cases, data may be processed by our technology partners and game studio providers whose infrastructure is located outside Bangladesh. Where such transfers occur, we ensure that appropriate safeguards are in place — including contractual data processing agreements — to maintain the same standard of protection that applies within our own systems. We do not transfer personal data to any jurisdiction that we do not consider to offer an adequate level of data protection.

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered players via email or an on-platform notification. Your continued use of the Platform following the publication of any changes constitutes your acceptance of the revised Policy.

We encourage you to review this page periodically so that you remain informed about how jon777 protects your personal data.

If you have any questions, concerns, or complaints regarding this Privacy Policy or the way in which jon777 handles your personal data, please contact our dedicated privacy team: